How We Work

A connected pathway from initial review to implementation, relaunch and measured growth. Every step has a defined output and decision gate.

View the Sample Assessment

Assess. Plan. Implement. Measure.

ProOne Group stays connected from diagnosis through coordinated delivery, so advice becomes practical change and measurable improvement.

AssessPlanImplementMeasure
  1. 01

    Business Health Check

    Output
    Initial view
    Decision gate
    Agree whether deeper assessment is warranted
  2. 02

    Business Performance Assessment

    Output
    Evidence and causes
    Decision gate
    Approve the priority roadmap
  3. 03

    Transformation planning

    Output
    Scope, sequence and owners
    Decision gate
    Confirm investment and readiness
  4. 04

    Coordinated implementation

    Output
    Practical delivery
    Decision gate
    Release each initiative safely
  5. 05

    Relaunch

    Output
    Customer-facing change
    Decision gate
    Confirm the business is ready to go to market
  6. 06

    Measurement and optimisation

    Output
    Results and exceptions
    Decision gate
    Adjust using evidence
  7. 07

    Growth Partnership

    Output
    Ongoing accountability
    Decision gate
    Continue only where it creates value
01

What this stage can include

  • Focused initial review
  • Visible pressure points and goals
  • Initial observations and a recommended next step

The complimentary Business Health Check normally takes 10–15 minutes.

02

What this stage can include

  • Executive findings and capability bands
  • Priority and opportunity analysis
  • Roadmap and measurement framework

Timing is confirmed after the business size, locations and information needs are understood.

03

What this stage can include

  • Sequence the delivery plan
  • Coordinate suitable specialists
  • Create systems, documentation and tools

Implementation is delivered in agreed stages against the approved roadmap.

04

What this stage can include

  • Performance and initiative review
  • Management support and accountability
  • Growth and new-opportunity support

The partnership operates through an agreed review cadence.

Clear ownership at every stage.

Owner

Accountable for decisions and outcomes.

ProOne Group

Leads the process and delivers the work.

Adviser

Provides independent challenge and guidance.

Specialist

Brings deep expertise where it is needed.

Scope follows the evidence.

The initial conversation is complimentary. Any assessment, transformation work or ongoing support is proposed separately after the business is understood.

Before

Disconnected activity

  • Disconnected suppliers
  • Reactive decisions
  • Limited reporting
  • Unclear ownership
  • Competing initiatives
After

One operating system

  • Sequenced roadmap
  • Defined responsibilities
  • Shared measurement
  • Coordinated specialists
  • Regular review

Advice, planning, coordination, delivery and measurement are different responsibilities.

Depending on the assessment, implementation can include workflow and labour systems, menu and pricing work, procurement and reporting controls, customer experience, facilities, digital systems, local marketing, team capability and ongoing optimisation.

  1. 01

    Advice

    Clarify what the evidence means and which issues matter commercially.

  2. 02

    Planning

    Turn priorities into an agreed sequence, scope, investment case and accountable roadmap.

  3. 03

    Coordination

    Align owners, managers, advisers and specialist suppliers around decisions, dependencies and timing.

  4. 04

    Implementation

    Deliver the agreed operational, commercial, customer, facility, brand and digital changes.

  5. 05

    Measurement

    Track KPIs, adoption and commercial performance, then adjust where the evidence requires it.

Choose the level of involvement the business needs.

The complimentary review, paid assessment, transformation implementation and ongoing partnership each have a distinct purpose. Implementation remains optional after the assessment.

01

Complimentary Business Health Check

Best suited to
Owners seeking a clear first view of a pressure point or opportunity.
What it examines
Visible strengths, constraints, priorities and fit for deeper work.
What you receive
A focused initial discussion and recommended next step.
Typical involvement
Approximately 10–15 minutes.
Indicative timeframe
One initial conversation.
Indicative investment
Complimentary, with no obligation.
Implementation
Not included.

Next step: Request a Health Check.

02

Business Performance Assessment

Best suited to
Businesses that need evidence, commercial modelling and a prioritised roadmap.
What it examines
Operations, financial performance, customers, people, digital systems and growth readiness.
What you receive
Detailed findings, an opportunity model, priorities, roadmap and KPI framework.
Typical involvement
Leadership input, data review and operational access appropriate to scope.
Indicative timeframe
Confirmed after size, locations and information needs are understood.
Indicative investment
Typically from approximately AUD $6,500.
Implementation
Optional and separately scoped; the roadmap remains valuable on its own.

Next step: Discuss assessment scope.

03

Targeted or Full Business Transformation

Best suited to
Businesses ready to implement selected priorities or a coordinated whole-business program.
What it examines
The agreed implementation scope and dependencies identified by the assessment.
What you receive
Coordinated delivery, working systems, specialist management and performance measurement.
Typical involvement
Active owner decisions, team participation and agreed implementation capacity.
Indicative timeframe
Staged to suit scope and trading continuity.
Indicative investment
Typical ProOne Group professional fees are approximately AUD $35,000–$50,000, subject to scope.
Implementation
Included within the agreed scope. Third-party suppliers, construction, equipment, media and capital expenditure are separate.

Next step: Agree the implementation scope.

04

Growth Partnership

Best suited to
Businesses that want ongoing accountability, optimisation and growth support after initial work.
What it examines
KPIs, delivery progress, management capability and new growth initiatives.
What you receive
Regular reviews, initiative follow-through and practical decision support.
Typical involvement
An agreed recurring review and action cadence.
Indicative timeframe
Ongoing while the engagement creates value.
Indicative investment
Typically approximately AUD $2,000 per month, subject to scope.
Implementation
Follow-through and optimisation are included within the agreed remit.

Next step: Set the review cadence.

Begin with a clear first view of the business.

Tell us what is happening in the business and we will help identify the right starting point.